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The comprehensive range of IT services available includes;
Consultancy Services
System Building
Network Installation
Broadband Installation
Virus Removal and Protection
Security Packages
Call Out Service
Consultancy Service
A professional and efficient service every time, Gibbon Online provides a full consultancy service offering IT installation alongside one to one support and guidance.
From start up businesses, to home based and independent companies the unique personal consultancy service offered by Gibbon Online is second to none.
As the IT world continually evolves as does Gibbon Online, keeping you up to date with new features, services and benefits available.
A recent expansion to services that Gibbon Online offers now includes the repairing and replacing of hardware on laptops and desktops. A further service available is F-Secure a security system for small businesses. This protection offered by Gibbon Online gives you one less thing to worry about. This protection has portal management which enables Gibbon Online to monitor your security and rectify any problems without even clicking the mouse.
Once your IT needs are established your dedicated project manager at Gibbon Online will ensure a comprehensive service you can rely on.
The Consultancy Service covers a range of areas including;
IT System management.
System and data protection.
Child protection solutions.
Data backup facilities.
Hardware / Software advice and supply.
New Business Start Ups.
Network facilities and resources - wired and wireless.
All areas of networking including WiFi, internal and external. Specialists in shared network facilities ensuring you get the best possible outcome for you.
Risk management plans.
Gibbon Online will carry out a risk assessment, resulting in reduced risk and also ways to combat any potential threats.
Resilience plans and procedures.
Ensuring that in the event of a threat Gibbon Online can produce a plan and procedure that will minimise down time, making sure you are up and running a quickly as possible.
Printers, consumables and support and advice.
Gibbon Online offers a competitive range of printers from laser printers, laser tones, inkjet cartridges
Software advice, installation and tutorials.
Whatever software you are looking for, Gibbon Online has a full range of software available including various manufacturers at competitive prices.
E-mail setup, e-mail domains, e-mail management systems including Spam filters.
From E-mail setup, e-mail domains, to e-mail management systems Gibbon Online can manage your email systems protecting your emails from the increasing threat of fraud, viruses and spam.
Remote e-mail solutions.
There are various remote email solutions available however Gibbon Online can advise you the best system to meet your needs including accessing contacts and calendars remotely so you need never be without them.
Troubleshooting.
Whatever IT issues you may have, Gibbon Online are there to assist you every step of the way.
Systematic improvement plans.
Using your systems to the best of their ability Gibbon Online can show you how to make the most of and get the best out of your IT.
System efficiency
Utilising an efficient IT system can not only save you money but will also operate at best speed, saving you the most priceless thing of all……Time.
Purchasing support and internet installation support
Providing guidance from purchasing through to internet installation and connection Gibbon Online can be there to offer peace of mind with what can sometimes be a confusing purchase.
Data storage and support / advice on the regulations.
Do you have sensitive or important data that needs to be correctly stored? Gibbon Online can advise you on the best data storage and the transferring of data at best practice to comply with the Data Protection Act 1998.
Operating your IT with reduced Carbon Footprints.
As more and more of us become more aware of our Carbon Footprint and the effect we have on the environment, Gibbon Online operating your IT systems effectively to help reduce environmental harm.
VOIP Line installation.
Telecommunications are a key tool in building your business both financially and technologically, Gibbon Online can advise you on the best option for you.
Hardware advisor and supplier.
With a full array of Hardware and Software to choose from Gibbon Online can advise you on the software best suited for IT needs.
IP Security systems and management including data storage.
Gibbon Online is a registered seller of F-Secure and also a member of the NEFF, with this in mind we will ensure all of your data and systems are secure from constant threats and malware.
This is just an insight into the consultancy services available; if you are looking for an additional service that is not listed above please ask as we may be able to cater to your needs.
If you would like to find out more or arrange a free consultation to discuss how Gibbon Online can manage your IT needs contact Gibbon Online on 0191 517 0082 or 0191 5018066.
New Business Start Ups
Gibbon Online offers special packages tailored for small businesses and start up companies.
As the IT world continually evolves as does Gibbon Online, keeping you up to date with new features, services and benefits available.
The small business and start up companies offer includes;
Best System and item purchasing to meet your business needs.
Provide all hardware and software at competitive rates.
Full installation, set up and demonstration (if required).
Ensuring system and data are secure.
Advising a system that ensures compliance with DPA1998.
IT Business Management ensuring best outcomes and making IT work for your business not you working for IT.
System Building
Experts in IT, Gibbon Online can create a system and package to your exact specifications. With an extensive range of products and services available Gibbon Online can create a complete bespoke IT System to suit both your specific IT requirements and budget.
From start up businesses to computing systems for the home whatever your budget or requirements, Gibbon Online will find the most efficient and effective option for you.
Network Installation
Installing both wired and wireless networks, installation can be as small as two computers or as large as 300 or more.
Networks can include many user facilities including; networked storage devices, backup facilities and even private user accounts.
Conscious that security is a major concern with wireless networks, Gibbon Online will ensure that your network is secure from hackers and data theft.
Gibbon Online’s network services cover a wide spectrum of features and facilities. There are multiple options within the wired and wireless network capabilities and can cater for just about any requirement.
Gibbon Online work in partnership alongside a local web design company for a very competitive rate who can create a website template from either existing business literature or designs or can design a new unique design.
Broadband Installation
Gibbon Online provides a competitive and high quality broadband installation service available for most internet suppliers.
Broadband is a very particular system and will only work on setup and installations that are completely correct. The broadband installation service manages the entire process for you and includes the facility to check existing connections in your premises and advice on the best connection method.
Gibbon Online use cutting edge technology to carry out services including pre-filtered sockets, dual telephone and ADSL sockets and much more.
This IT service is available to both residential and business customers and includes the assessment of existing connections and a consultation for the best recommended connection method.
Gibbon Online also offer trouble shooting on Broadband issues that you may encounter, see consultancy services for more details.
Virus Removal and Protection
As the threat of new viruses and spyware is constant it is important that systems are protected to the highest standard.
Gibbon Online can take care of any security worries you may have. They offer comprehensive security and virus checks and can test the strength of existing security systems including, Routers (wired/wireless) and network devices.
Gibbon Online provides a wide variety of IT protection packages with features including parental control and Messenger protection.
As technology continues to evolve at a remarkable speed it brings with it increased security risks. With the importance of identity protection and the increase in electronic data it is important to make sure our systems have the best protection possible.
Computer viruses and spyware are constantly being created. Some are more dangerous than others but most can pose a real threat.
Some of these viruses will simply slow your system down and some have the capacity to steal data and can even physically damage parts of your system.
Whatever your IT requirements, Gibbon Online are committed to offering the best in malware Removal and Protection. A tailor made security package will cater for the needs of your systems and also give you total peace of mind.
Security Packages
Protect your computer against viruses, worms and other attacks with daily protection updates which protects computers against attacks and threats.
Gibbon Online can install an IT programme that detects and removes secretly installed malware from a computer, ensuring that the system runs smoothly and clean from malware.
As well as installing a personal firewall to prevent unwanted hackers from accessing all areas of your computer, Gibbon Online can also install software that detects and filters unwanted spam and e-mail schemes designed to access and steal private information.
Gibbon Online understands that staying safe while on the Internet is a growing concern for a lot of people, therefore, we can tailor create an internet security package to meet your requirements.
For parents or guardians looking to make accessing the internet safer for children Gibbon Online provide a parental control package. This ensures children accessing the internet are protected from inappropriate web sites or content.
You can also define age-based user profiles that have different access levels to the Internet content.
F-Secure Internet Security
Gibbon Online has teamed up with F- Secure® the best in Internet Security.
Providing a complete and easy- to- use protection against all Internet threats whether they are a known threat or unidentified. F- Secure® includes an award-winning antivirus, powerful anti-spyware, and an easy-to-use personal firewall.
F-Secure Internet Security also contains updated DeepGuard™ 2.0 technology with network-enabled pre-recognition of malicious software, reducing unnecessary user prompts and enabling lightning-fast protection against malware outbreaks.
A popular aspect to of the security system is the facility to filter spam and phishing attempts from your e mail, and the Parental Control allows you to easily block access to websites with questionable content.
Trouble Shooting
Gibbon Online manage a range of trouble shooting facilities, one of which is contract resolution designed for customers who may find themselves in a dispute with broadband companies. Gibbon Online can provide an objective assessment which can be used as an independent view in resolving any technical disputes.
Call Out Service
On hand to offer IT support 24 hours a day, 7 days a week, Gibbon Online operates a dedicated call out service with no hidden charges.
Catering for all IT requirements, Gibbon Online aims to get you back up and running as soon as possible.
If you need an IT company you can rely on call Gibbon Online, you only pay for the services you receive; there are no hidden call out charges.
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