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 ASSURANCE!!

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Copyright Gibbon Online 2009

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Customer assurance

Here at Gibbon Online customer satisfaction is our aim. We go the extra step in making ensuring each client will be highly satisfied after they have dealt with Gibbon Online.

    Every visit we make it is policy that the client receives a copy of our client feedback form within 7 days of the appointment. We request this to be completed by the client and returned to us. We take the details and comments in these feedback forms very seriously and we make sure any changes takes place if required.

    You can be assured that if you either use Gibbon Online or pass our name onto a contact we will provide nothing but World class service.

    We explain everything at the beginning and possible extras that may be incurred but we do not spring extras or commission charges, no hidden extras.

    We believe in charging the client for the services they received and do not charge minimum or set call out charges.

    All clients will be invoiced if required and full receipt and explanation letter on payment.

So why go to anyone else use Gibbon Online and be assured you will receive good reliable  and trustworthy service.

We also come with the backing of regular CRB clearance checks so rest assured you are not hiring a crook or criminal. Also all data collected by Gibbon Online is used, stored and transported in line with the guidelines set out under the Data Protection Act 1998. Any data held by Gibbon Online will not be given to other organisations or businesses without written consent from the client.